Faisal Hamdi, Ruland Willy Jack Sumampouw, Agung Dharmawan Buchdadi, Saparuddin Muchtar
The uncertainty surrounding the future of hospitals highlights the relevance of the dynamic capabilities framework. After years of facing low competition and easily predictable challenges, hospitals are now encountering more intense competition amidst uncertainty. This study aims to investigate the role of dynamic capabilities (Teece, 2019) in the competitive advantage of hospital businesses in Indonesia. Using a quantitative approach, structured questionnaires were distributed to 112 hospital practitioners across three provinces in Indonesia (Jakarta, Banten, and West Java). The collected data were analyzed using Smart-PLS to evaluate the structural equation model. The results support the proposed model, demonstrating the direct impact of dynamic capabilities on competitive advantage. Dynamic capabilities enable hospitals to achieve and maintain a superior position in the competitive market. Hospitals that can adapt strategies, modify operations, and allocate resources efficiently based on environmental changes will be better equipped to sustain competitiveness and relevance in the market © (2024), (Elite Scientific Publications). All rights reserved.
Faculty of Dentistry, Universitas Muhammadiyah Sidoarjo, Indonesia; Sekolah Tinggi Ilmu Ekonomi Indonesia, Jakarta, Indonesia; Faculty of Economics, Universitas Negeri Jakarta, Indonesia
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