Rofinus Neto Wuli, Muchlis Rantoni Luddin, Thomas Suyatno
Conflict is part of human life and must be faced wisely by building a culture of peace as conflict resolution. One of the leadership styles that is relevant to conflict resolution is servant leadership. Servant leadership emphasizes love and fundamental human values by embracing the conflicting parties and utilizing parallel dialogue and negotiations, which ultimately lead to sustainable peace. This study aimed to understand the effectiveness of servant leadership in conflict management. The study used a qualitative approach, using focus group discussion (FGD) and an in-depth survey to collect primary data from the Military Ordinariate of Indonesia. The results indicate that the implementation of leadership styles serving the Indonesian Military Ordinariate has undergone a shift in the perspective of conflict management from a security approach that results in grief and tears to a humanistic and humanitarian approach that prioritizes dialogue and negotiation based on love and mutual respect. This study also found that services that are based on love and the fundamental values of humanity have been continuously carried out by the Indonesian Military Ordinate and will influence the army to achieve conflict management that leads to peace. © Common Ground Research Networks, Rofinus Neto Wuli, Muchlis Rantoni Luddin, Thomas Suyatno, All Rights Reserved.
Graduate School of Management, Jakarta State University, Jakarta, Indonesia; Department of Management, Jakarta State University, Jakarta, Indonesia
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