I Ketut R. Sudiarditha, Amir Mahmud, Dewi Susita, Tuty Sariwulan, Nurdin Hidayat, Suparno, Rio Mandala Wangi
This study aims to determine the direct effect of workload and role conflict on work stress and burnout. This research is a quantitative research and sampling technique using 109 respondents as probability sampling. The method used was a survey using a questionnaire; data were analysed using Partial Least Square (PLS). The results of hypothesis testing indicate that workload and role conflict have a significant impact on work stress and burnout. The findings of this study have proven that workload and role conflict have a contribution to work stress and burnout in carrying out employees' duties and responsibilities. In handling it, various possible methods have been carried out, such as a review of workload, employee refreshing, and so on. The following researchers hope to pay attention to employee burnout which can result in decreased performance; for that, it can study more deeply in other industrial sectors. © 2020 Primrose Hall Publishing Group.
Faculty of Economics, Jakarta State University, Indonesia
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