Gusti Anisa Wulandari, Dewi Susita, Mohammad Sofwan Effendi
This study investigates the mediating role of Innovative Work Behavior (IWB) in the relationship between Knowledge Sharing (KS), Work Engagement (WE), and Job Performance (JP) among state civil apparatus (ASN) at the Directorate of Road Transport, Ministry of Transportation of the Republic of Indonesia. Using a mixed-methods approach, the research employs Structural Equation Modeling (SEM) with AMOS to analyze survey data from 203 respondents, followed by qualitative exploration to contextualize the statistical findings. Results show that KS and WE significantly influence IWB, and although they also directly impact JP, IWB fully mediates these effects. Descriptive analysis reveals gender-based differences in IWB, with female respondents showing higher scores than males, while males reported slightly higher scores in KS, WE, and JP. These findings highlight the strategic importance of fostering IWB to optimize job performance. The study recommends organizational focus on strengthening IWB through targeted interventions, and suggests future research include gender and educational background as potential moderating variables, supported by qualitative methods to deepen understanding. © The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2026.
Management Department, Universitas Negeri Jakarta, East Jakarta, Indonesia; Faculty of Economics and Business, Universitas Negeri Jakarta, East Jakarta, Indonesia; Faculty of Education, Universitas Negeri Jakarta, East Jakarta, Indonesia
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